Starting a training session
A step-by-step guide to setting up a training session — choosing your role, who you talk to, the scenario, difficulty, and the skills you'll be scored on.
Setting up a training is a short, four-step form. You decide who you are, who you're talking to, what the conversation is about, and how hard it should be — then you pick the skills you want to be scored on.
Where to start
You can begin in two ways:
- From the Training overview — browse the skill catalogue, tick the skills you want, and click Start training.
- From a case report — click Start training on the Training recommendation card, which opens the same form with the suggested skill already selected for you.
Choosing your skills
You can pick up to five skills to be scored on in a single session; a counter shows how many you've selected out of five. A single skill is enough to run a session. If you start from the overview without ticking anything, the first few skills are pre-selected by default — and starting from a case's Training recommendation pre-selects the suggested skill for you.
The setup steps
Who am I in the conversation — choose your own role: Teacher, Student, or Parent.
With whom do I want to solve the problem — choose the character or characters you'll be talking to. Some scenarios support more than one counterpart.
Conversation theme — pick the scenario for the conversation. The list is filtered to match the roles you chose in the first two steps. If no scenario fits that combination, you'll see "No scenarios were found for the given combination of actors." — go back and adjust your choices.
When all four steps are complete, a Start conversation button appears. Clicking it creates your session and takes you straight into the live chat.
What difficulty changes
Difficulty sets how many successful uses of your chosen skill(s) are needed before the AI lets the situation be "solved":
| Difficulty | Successful skill uses needed |
|---|---|
| Easy | 3 |
| Medium | 5 |
| Hard | 7 |
The harder the setting, the longer the AI character resists, so you'll need to apply your technique well more times to bring the conversation to a resolution.
Trainable skills & levels
Learn what the trainable communication skills are, the Definition–Example–research detail behind each one, and how skills are organised into colour-coded levels you unlock as you improve.
During a session
What happens inside a live training session — chatting with an AI character, per-message skill scoring, text-to-speech replies, and the final overall summary.